IBPM enables banks to automate business processes like account opening, lending or payments to optimize costs. Financial Service providers are increasingly looking to BPM not only as a solution to specific, immediate process improvement objectives, but as a platform that gives them the ability to tackle diverse process improvement initiatives and realize the following benefits:

• Better target and serve your customer Economically streamline the end-to-end client management process and guide employees through decision-making process with dynamic process coaches.

• Enable Straight-Through Processing Business rules in processes can help automate the routing and processing of tasks — often reducing the amount of human intervention needed by over 80%.

• Create an audit trail Detailed process reporting provides complete picture of the process including activities, systems, and participants.

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